CCTV Operator
We are currently recruiting for a CCTV Operator to join the team at Here East.
As a CCTV Operator, your role will be to ensure the safety of a whole host of people during the status quo and specialist events while maintaining a professional customer focused mentality and strong report writing skills.
Essential Criteria:
- Valid SIA CCTV Licence
- Valid First Aid Certificate
- Valid Banksman certification (Non-Essential)
- At least 1 year experience in a control room environment
- Strong customer service and attention to detail skills
- Strong IT and report writing skills (Word, Outlook & Excel)
- Well-presented and excellent communication and telephony skills
Duties to include:
- Providing service excellence to staff, visitors and VIPs that attend the campus
- Responding to emergency situations
- Monitoring site CCTV
- Reviewing and saving relevant CCTV footage relating to incidents
- Overseeing fire panel systems for 2x buildings
- First aid and fire marshal responders
- Event support
- Problem solving
- Assisting with last-minute requests
- Incident report writing, DOB updates and quick response to email requests
- Support the Shift Manager with team deployment and security operations on the ground
- Liaison with emergency services